AM: She said someone took all her money. I think this was a legit excuse too. She kept going on and on about it on the phone with me. I would freak if the bank called me and told me all my money was gone!
So I took MeChel's blood glucose and and did the Diagnodent on her as well. 2 PE's. Not bad.
PM: "Oh I forgot to call you!" Pah! It just so happens I found a great patient in your absence!
Well I should rephrase that... Brooke found me an amazing patient instead. Class 3 baby! Woo! I love it when patients fall asleep when I am probing, it totally makes me feel like I am doing a good job since they aren't going through the roof! But I think that my posture sucked partly because he was sleeping and not keeping his head in the right place. I timed my probing and today it took me 30 minutes! Where does the time go? It was harder though cause I had 3rd molars and deep pockets that I am not used to. But still. I need to pick up the pace. I didn't get to clean him today since he got there late and left early because Brooke finished much faster than I did. Just doing an OD at an appointment totally sucks though! If I had another hour though, I bet I would have gotten a couple quads done... maybe just one.
Anyways, today was pretty good, despite the disappointment.
Reschedule the no shows? or not?
NOT! Don't give them the chance to leave you hanging again. There are TONS of people that would love to be seen in our clinic, we've got NO ROOM for these losers. (I realize they may not actually be losers in every aspect of their life but they let you down today so = losers.)
ReplyDeleteKarlie, thanks for the "shout out" in your blog. I'm so ecstatic that he turned out to be a class III! I have a way of picking them ;)
ReplyDeleteMy patient Tuesday, who no showed, acted like she didn't even know she had an appointment with me when I called her less than 24 hours before her appointment and spoke to her directly to confirm her appointment. She says to me "can I reschedule?" and I said "I'm sorry, I am unable to reschedule you, but I will put you on the resource list and if someone is able to see you, they will call you". I do not have time to mess around with no-shows. She didn't even have the courtesy to call me.
You guys are hard core!! Morgen is getting after me about being too nice to no show and cancelation patients too. I need to be more firm!! Oh, but I want them in my chair so bad!!!
ReplyDelete